If you have any questions or need assistance, email (Monday to Friday, 8:30 to 4:30). If you need Zoom to teach your class online, email Attendees and Instructors:. How to share your screen (Powerpoint, YouTube, desktop, etc.)įor students and instructors Contact support (for instructor access & student questions) How to test your microphone and speakers within the app or a session Using the Zoom website: default meeting settings, creating meetings, personal profile. How to use ZOOM (instructors and students). Join a session and install Zoom (video). Contact support (for instructor access & student questions). if your Pro status is later returned for others to use.)įor a printable (PDF) overview of how to install and use ZOOM, download the Zoom - User Guide (2019). All other links, meeting IDs, etc., remain the same after the upgrade, or after downgrade (i.e. If you are an instructor teaching an online course in the current term and want access to ZOOM Pro for the term, please email us at If you already have a ZOOM free account and are eligible for Pro access, upgrading your account simply removes the 40-minute time restriction. Pro accounts - Allow users to host sessions with no time restrictions. Allow users to host free sessions up to 40 minutes long. 
Basic accounts - Freely available to the public. Instructions apply to both Free and Pro account types. Welcome! This support page provides instructions on how to use ZOOM. Using ZOOM during COV-19? View the ZOOM COVID-19 support page. 
Support for using Teams is available from ITS and CETL via our support website. NOTICE: As part of UNB's response to COVID-19, Microsoft Teams is now the official solution for alternative delivery method (ADM) at UNB.
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